Propelling Transformation: Fuel and Friction

Leadership is not simply about providing direction, but rather creating an environment where all voices can be heard, expectations are met, and successful and sustainable change takes place. To do this effectively, leaders must understand how to both add fuel and reduce friction during times of organizational transformation. This involves inspiring and motivating their followers … Read more

Three Paths to Wisdom

The Chinese philosopher Confucius once said, “By three methods we may learn wisdom: First, by reflection, which is noblest; Second, by imitation, which is easiest; and third by experience, which is the bitterest.” This quote perfectly sums up what my new book “A Test for Our Time: Crisis Leadership in the Next Normal” is all … Read more

What’s Your Story?

I’m often asked what inspired me to write my book, “A Test for Our Time: Crisis Leadership in the Next Normal”. When it comes down to it, I wanted to share a message of hope and optimism; that even when we face tough challenges, there is still joy and human goodness to be found. As … Read more

Restoring Trust by being Human

The COVID-19 pandemic has highlighted an uncomfortable reality: the gap between what authority figures say and what people experience in their everyday lives. This great divide has eroded public trust, leaving us unsure whether we’ve been lied to or simply failed by those in charge. It exists across the political spectrum, in businesses, and communities. … Read more

Mind, Body, Spirit <​–​>Leadership

Leadership is a powerful force that depends on finding harmony between the mind, body, and spirit. All parts must be attuned to make thoughtful decisions while remaining connected to ourselves and others. A strong self-awareness is paramount for success; understanding how our mental state affects decision-making processes is vital. Tending to our physical health gives … Read more

What Rhymes with Crisis?

Too often we think of history as disposable and irrelevant. But Mark Twain knew better: “History never repeats itself, but it does often rhyme.” What he meant is that the more we pay attention to patterns, similarities, and trends from our past experiences, the more equipped we will be to make wise decisions for our … Read more

Be Perturbed and Learn

In his highly acclaimed 2021 book, Think Again: The Power of Knowing What You Don’t Know, Adam Grant implores leaders to think and act like scientists searching for truth. I’ll illustrate that approach through the concept of “perturbation theory” which is used by truth-seekers in science, math, and engineering, and apply it to crisis leadership. At … Read more

Crash Landing (Not Inevitable)

When the pandemic hit us in March 2020, it felt like the world was freefalling. The Dow Jones had been flirting with an all-time high just days before, and suddenly millions of people were unemployed, iconic firms begged for bailouts and small businesses everywhere trembled in fear. In this time of crisis, CEOs were called … Read more

Innovation for the New and Next Normal

The coronavirus pandemic has brought about a surge of innovation in many industries, as companies rapidly adapted and responded to the changes brought by the virus. From healthcare systems responding to the influx of patients to online retailers finding new ways to reach customers, creativity, and resilience have been key for staying afloat during these … Read more

Five Leadership Skills for the New and Next Normal

The world has been shaken and changed due to the COVID-19 pandemic. As we move forward, what are the lessons learned from this generational crisis? Here’s my take: Leaders need to possess the necessary skills to adapt and succeed in this post-pandemic world. As I researched and wrote “A Test of Our Time: Crisis Leadership … Read more